Placing an order is easy! Simply browse our collections, select the jewelry you want to purchase, add it to your cart, and proceed to checkout. You’ll be asked for your delivery information and payment details. Once completed, you’ll receive an order confirmation email.

Once your order is dispatched, we’ll send you an email with tracking details. You can track your shipment using the link provided in the email.

Yes! We offer customization options for certain products. If you’d like to customize a piece, please reach out to us at support1@swarnajewels.com with your requirements, and we will assist you in creating your perfect piece.

We accept a variety of payment methods, including major credit/debit cards and secure online payment options. All transactions are processed securely through trusted payment gateways.

You can return or exchange an item within 7 days from the date of delivery, provided the item is unused, undamaged, and in its original packaging. Please refer to our Returns & Exchange Policy for more details on the process.

If your item arrives damaged or defective, please contact us within 48 hours of delivery with clear photos of the damage. We will arrange for a return, exchange, or refund depending on the issue.

Yes, we offer gift wrapping services! You can select this option during checkout, and we’ll wrap your jewelry beautifully, perfect for gifting.

Currently, we only offer shipping within India. Stay tuned for updates as we expand our shipping options in the future.

If you have any questions or need assistance, feel free to reach out to us via:

• Email: support1@swarnajewels.com
• Phone: +91-9876543210
• Address: Dharampeth, Nagpur, Maharashtra, India